BCMTrac — Platform Features

RENTALS MANAGEMENT

Everything a letting agent needs — automation, compliance, arrears and reporting all in one purpose-built system.

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Rental Accounting

Purpose-built rental accounting that handles trust accounts, owner disbursements, maintenance invoices and full financial reporting.

Rental Invoicing & Billing

Automated monthly rental invoicing per tenant with configurable billing dates, pro-rata calculations on move-in/out, and escalation management at lease renewal.

DRH Cashbook

Dedicated rental trust (DRH) cashbook with full receipts, payments and bank reconciliation. Separates trust money from business funds in compliance with Estate Agency requirements.

Owner Disbursements

Calculate and process owner net payment runs after deducting management fees, maintenance costs and municipal charges. Full disbursement statements auto-generated per landlord.

Arrears Management

Automated tenant arrears tracking with configurable grace days, overdue notices, interest charging and escalation workflows. Full notes and history recorded per tenant.

Rental Reports

Comprehensive rental reporting: age analyses, owner statements, vacancy reports, lease expiry schedules and income summaries. All exportable to PDF and Excel.

Maintenance & Supplier Invoices

Capture and allocate maintenance invoices against properties. Recoveries from tenants or deductions from owner payments processed automatically within the disbursement run.

Lease & Tenant Management

From first application to final vacate — every stage of the tenant lifecycle managed within one system.

Lease Management

Capture and manage fixed-term and month-to-month leases. Track start and end dates, escalation clauses, renewal options and lease history per property and tenant.

Tenant Onboarding

Structured tenant take-on process: capture full tenant details, deposit amounts, guarantees, utilities and move-in inspection notes. All linked to the lease and property record.

Lease Renewals

Automated lease expiry notifications with configurable lead times. Process renewals with adjusted rental amounts and new escalation schedules without losing historical records.

Vacate Processing

Structured vacate workflow: notice period tracking, final pro-rata billing, deposit reconciliation and refund calculation. Exit inspection notes captured on file.

Deposit Management

Track rental deposits, damage deposit and key deposits per tenant. Interest calculation on deposits where applicable, and full audit trail for Rental Housing Tribunal compliance.

Property Portfolio

Manage your full rental portfolio in one view. Property details, ownership records, current tenant, lease status, occupancy rate and maintenance history all in one property file.

Communications & Admin

Keep landlords, tenants and suppliers informed — automated, documented and audit-ready.

Automated Statements

Tenant rental statements and owner disbursement statements generated and emailed automatically on your chosen billing cycle. No manual production required.

SMS & Email Notifications

Send bulk arrears reminders, lease renewal notices and payment confirmations via SMS and email directly from the system. Full delivery history maintained.

Notes & Audit Trail

Record all tenant interactions, call notes, dispute resolutions and inspection findings. Chronological, tamper-evident audit trail available per tenant and per property.

Multi-User Access Control

Granular user permissions per staff member and portfolio. Restrict financial processing, reporting and communications access as your business requires.

Letting Agent Dashboard

At-a-glance portfolio overview: arrears totals, leases expiring this month, vacancies, pending disbursements and outstanding maintenance. Always know where your portfolio stands.

Help Desk

Integrated query management for tenant and landlord support requests. Log, assign and resolve issues inside the platform. Every interaction stays on record.

Built for letting agents who want to grow.

See how BCMTrac automates the time-consuming parts of rentals management so your team can focus on growing the portfolio.

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